This page is maintained by Miracur Unisex Family Salon to explain, in plain language, what personal information we collect when you book an appointment or visit our studios, how we use it, and the choices you have. It is not a legal certification and does not replace individual advice.
1. Who We Are
Miracur Unisex Family Salon ("Miracur", "we", "us") is a premium unisex family salon offering hair, skin, nails, makeup, and bridal services out of our studios in Marathahalli, Bangalore and AECS Layout, Brookfield.
For any privacy question, you can reach us at privacy@miracur.in.
2. Information We Collect
- Booking details — your name, phone number, chosen service, stylist, date, and time when you reserve an appointment.
- Service history — treatments you've had with us and stylist notes (e.g. hair colour formula, product sensitivities you share) so we can serve you better on your next visit.
- Payment information — processed by our payment partners; we do not store full card numbers on our systems.
- Website data — basic device and usage information (browser type, pages viewed) to keep the site working and improve it.
3. How We Use Your Information
- Confirm, remind, and manage your salon appointments.
- Personalise services and recommend care routines.
- Send occasional offers or updates — only if you've opted in.
- Keep records required for tax and business compliance.
- Improve safety, hygiene, and quality across our studios.
4. Sharing Your Information
We do not sell your personal information. We share it only with:
- Our stylists and studio staff who serve you.
- Trusted service providers (booking software, SMS/WhatsApp reminders, payment processors) under confidentiality obligations.
- Authorities when legally required.
5. WhatsApp & SMS Reminders
When you book, we may send confirmations and reminders to the phone number you provided. You can reply STOP or contact the studio at any time to opt out of marketing messages; transactional appointment reminders will continue while you have an active booking.
6. Cookies & Analytics
Our website uses a small number of cookies to remember your session and understand traffic patterns. You can clear or block cookies in your browser — the booking form will still work.
7. Data Retention
We keep booking and service records for as long as you remain a client and for a reasonable period afterwards (typically up to 3 years) so we can serve you if you return. You can request earlier deletion — see section 8.
8. Your Rights
You can ask us to:
- See what information we hold about you.
- Correct anything that's inaccurate.
- Delete your record (subject to tax/legal retention rules).
- Stop marketing messages.
Email privacy@miracur.in and we'll respond within 30 days.
9. How We Protect Your Data
We use industry-standard measures — access controls, encrypted connections for online booking, and staff training — to help keep your information safe. No system is perfectly secure, so we also ask you not to share sensitive information (like passwords or full card numbers) over WhatsApp or email.
10. Children
We welcome young clients in our family salon, but children's appointments must be booked by a parent or guardian, whose contact details we use for communication.
11. Changes to This Policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top and, for significant changes, notify you at your next visit or via the number on file.
12. Contact Us
Miracur Unisex Family Salon
Marathahalli, Bangalore · AECS Layout, Brookfield
Email: privacy@miracur.in